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Try Emergent

Resources

Try Emergent

Resources

Try Emergent

How Energiezentrale BC Automated Their Entire CRM and Contract Management With Emergent

Nov 20, 2025

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B2B Case Study

How Energiezentrale BC Automated Their Entire CRM and Contract Management With Emergent?

Discover how Energiezentrale BC built a fully automated CRM, email processing system, contract manager, customer portal, and referral program without coding using Emergent. Learn how automation transformed their operations and unlocked scalability.

Arya Chandra

Reduced Manual Email Processing

Faster contract management workflow

Increased Team Productivity

Improved Customer Response Speed

Use case

Challenge

Solution

Outcome

Energiezentrale BC, an energy procurement company based in Schwetzingen, Germany, manages electricity and gas purchasing for around 500 customer locations. With a lean four member team (two in back office, two in sales), they needed a scalable way to handle customer communication, manage contracts, and automate routine operations. Using Emergent, they built a complete end to end CRM, contract tracking system, customer portal, referral system, and website entirely through natural language prompts.

Use case

Challenge

Solution

Outcome

Use case

Challenge

Solution

Outcome

Use case

Challenge

Solution

Outcome

Conclusion

Energiezentrale BC’s transformation shows what is possible when automation becomes accessible to non technical teams. With Emergent, they replaced manual, repetitive work with a fully automated CRM, contract manager, and customer portal built entirely through natural language prompts. What began as overwhelming email volume and scattered contract data is now a streamlined, professional system that supports growth instead of blocking it. This case demonstrates that with the right tools, even small teams with no coding background can build powerful, enterprise grade systems and scale their business with confidence.