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Build an Identity Verification Form With ID Review

Build an identity verification form that reads uploaded IDs into fields and sends each case to a reviewer you choose.

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ID Photo Upload
Signed Declaration
Reviewer Queue
Reminder Alerts
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Build an identity verification form that saves every response to a database I own.

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What Applicants Submit and Reviewers Decide

Applicants see the first three parts. Reviewers work in the next two, and the sixth is the code behind all of them.

Four identity details, each its own field

The form asks for legal name, date of birth, home address, and an ID number as separate required fields. The birth date field takes only a real date, never a typed sentence.

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Both sides of the ID, read into fields

Applicants upload the front and back of a photo ID. The app reads the name, date of birth, and expiry date into fields, and a field it reads with low confidence goes to a person.

A signed declaration on the last screen

The final screen asks applicants to confirm that every detail is true and to sign with a finger or a mouse. The signature is saved with the case, beside the uploads it covers.

Approve, reject, or ask for a new photo

Reviewers open each case next to its ID images and pick one of those three outcomes. The app records who decided, when, and why, on the same database row as the case itself.

Alerts for cases nobody has opened

A new case posts to a Slack channel or reaches the reviewer by email. A case that stays open past your deadline sends its reviewer a reminder, then escalates to the team lead.

The full code, in your repository

Export the full code to your GitHub repository on paid plans. The form can then sit beside the rest of your onboarding code, with each later change reviewed as a pull request.

Four Teams That Check an ID First

Odette Varga's driver's license is read into 4 fields for Tallgrass Lending: name, date of birth, and license number fill in, and the address, read at 61% confidence, waits for reviewer Kwame Ellison.
Lenders

Kwame checks the one field the app was unsure of

Odette Varga applies for a loan with Tallgrass Lending and uploads both sides of her driver's license. The app reads 4 fields from it into her application: name, date of birth, license number, and address. The address comes back with low confidence, and it waits for reviewer Kwame Ellison while the other 3 fill in.

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window.awbMockup = { lenders: "Build an identity verification form for my lending company. Applicants enter their legal name, date of birth, address, and ID number, then upload both sides of a driver's license. Read the name, date of birth, license number, and address from the license into the application, and send any field read with low confidence to a reviewer. Show me each application with the fields that are waiting.", titleClosings: "My title company needs an identity form that buyers fill in at home before closing. At the closing table, the closer marks the passport and the driver's license as seen in person. Open the signing step only when both IDs are marked, and save who marked them and when on the closing record.", accountRecovery: "Build an account recovery form for my software support team. Users locked out of their account enter the account email and upload a photo ID with its expiry date. Send requests with a current ID to an agent. If the ID has expired, send the request back to the user with a note asking for a current one.", recordsOffices: "My college registrar office needs a transcript request form. Former students give their current name, the name they enrolled under, their class year, and a photo ID. Post each request to our registrar Slack channel with both names and the class year, so staff can find the right record." };

A Copperline Title closing record for 41 Fenwick Road shows Rafael Duarte's passport and driver's license, both marked as seen in person by Hana Lindqvist, with the signing step open.
Title Closings

With 2 of 2 IDs seen, the signing step opens

Rafael Duarte fills in the form at home before closing on 41 Fenwick Road with Copperline Title. At the closing table, closer Hana Lindqvist holds his passport and driver's license and marks each as seen in person. With 2 of 2 IDs marked, the app opens the signing step for the closing documents.

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Quillstack's 4 account recovery requests: 3 sent to an agent, and Will Hargrove's request sent back because his license expired in August.
Account Recovery

Three requests move on and an expired one returns

Quillstack's support team takes account recovery requests through the form, each with the account email and a photo ID. Four requests came in this morning. Three go to an agent. Will Hargrove's driver's license expired in August, and his request goes back to him with a note asking for a current ID.

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A Slack message in the registrar-requests channel shows Marisol Quintero's transcript request with her enrollment name, Marisol Pike, her class of 2014, and her ID attached.
Records Offices

Slack gets her enrollment name with the request

Marisol Quintero asks Calloway College for a transcript and uploads her driver's license. She enrolled as Marisol Pike, and the form asks for that name as well. The registrar team's Slack channel gets the request with both names and her class year, 2014, and staff search the student records under Pike.

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How to Create an Identity Verification Form

Seven steps to create an identity verification form that collects ID details, routes each case to a reviewer, and records the decision.

01 Write down what a case needs

List what your process needs before a case can close: the identity fields, the documents you accept, and what makes an upload unusable. If counsel or a regulator sets that list, copy their wording. The list becomes your prompt in the next step.

02 Describe the form in one prompt

Type in plain English what applicants fill in, what they upload, and who reviews the result. Emergent builds the form, the review screen, and a database table for every case. Prompt again whenever a field or a rule needs to change.

03 Set the confidence bar for ID readings

Choose which fields the app reads from each uploaded ID. Then pick the confidence level below which a reading goes to a person. Start strict, and loosen it once a week of real cases shows where the readings hold up.

04 Require a reason on every rejection

Give reviewers their three buttons and make the reason field mandatory on a rejection. When a reviewer asks for a new photo, have the app email the applicant a link back to the same case, with the earlier answers still filled in.

05 Pick who hears about a new case

Send each new case to a Slack channel or to one reviewer by email. Add a reminder for any case still open after 2 days, and an escalation to the team lead at 4 days. Name the lead in the prompt, not a shared inbox.

06 Test it with three sample cases

Submit one clean case, one with a blurry photo, and one with an expired ID. Open the database afterward and confirm that each row holds the uploads, the readings, and the reviewer's decision, with the reason on the rejected one.

07 Publish the form and send the link

Put the form on a custom domain; Emergent includes custom domains, and they use credits. Send the link from the email or account page where applicants start, and take down any old PDF version so nobody fills in the wrong one.

Why Build Your Verification Form on Emergent?

Each case and its decision is a row in a database you own, and the form never caps how many cases arrive.

Jotform Google Forms Typeform
How you build Describe it in plain English Templates, editor, AI generator Editor, with Gemini drafting on some Workspace plans Templates, editor, AI assist
Where responses live A database table you own, plus any integration Jotform account Google Sheets Typeform account
Response limits No response caps Monthly submission caps by plan; the form stops at the cap No limit Monthly response caps by plan; the form closes at the cap
Code ownership Full code export to GitHub on paid plans None None None

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